The Calile, a family-owned luxury hotel property operated by TFE Hotels, has set the standard for exceptional hospitality since its grand opening in 2018.  After five years of excellence, The Calile has achieved recognition, securing the top spot for Oceania and ranked 12th in The World's 50 Best Hotels Awards 2023.

Our mission statement is simple yet ambitious: to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide a genuine and welcoming experience, building an authentic relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane.

The Position

The Calile is Brisbane’s premier event venue, hosting an extensive range of exceptional functions from intimately styled dinners to multi-day conferences and everything in between. We seek an experienced Assistant Conference and Events Manager to bring our guest’s vision to life.

• Assisting the Conference & Events Manager in ensuring all events align with the brand guidelines and the guest experience is exceeded.
• Learning and Development: Coaching and training team members to support the employee and guest journey.
• Team focus: To encourage everyone to understand The Calile cultural values and to build a team that supports and respects all.
• Full availability around a 7-day roster is required.

About you

• Two years of previous experience in a comparable position within a high-end event venue or a prestigious 5-star hotel.
• Familiarity with the Bepoz point of sales system or a similar platform (preferred).
• Possession of a degree or diploma in hotel or hospitality management (desirable).
• Proficiency in overseeing diverse teams, ensuring their ongoing enthusiasm for their roles, and effectively communicating The Calile's vision to our guests.
• Capacity to handle various administrative tasks simultaneously while remaining engaged and accessible to the team.
• Ability to thrive independently in a dynamic, fast-paced setting.
• Demonstrated excellence in organisation and time management.
• Keen attention to detail.

Benefits

• Growth and Development opportunities with an expanding global brand
• James Street Precinct retailer discounts
• Additional leave – birthday, volunteer, life and study
• Discounted on-site parking - $7 flat rate
• Discounted food and beverage at all TFE outlets
• Unlimited complimentary barista coffee while on duty
• Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel)
• Complimentary stay at The Calile Hotel
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

Opportunity for Growth 

As a Calile team member, you’ll become part of a close-knit community operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay, and work.